Privacy policy

What this is

This policy explains what information Cookie Society collects, how we use it, and what choices you have. We'll keep it simple.

Information we collect

When you visit our website, place an order, or interact with us, we may collect:

• Contact information — name, email address, phone number, billing and shipping address
• Purchase history — what you ordered, when, and how often
• Browsing data — pages visited, time on site, clicks, and device/browser information collected via cookies and similar technologies
• Location data — city/region level, used to route orders and personalize your experience (e.g., local pickup vs. shipping)

We collect this information when you make a purchase, create an account, sign up for emails, or simply browse our site.

How we use your information

We use your information to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Send marketing emails if you've opted in (you can unsubscribe anytime)
• Improve our website and understand how people use it
• Show you relevant ads on other platforms

Who we share it with

We don't sell your personal information. We do share it with trusted tools and partners who help us run our business:

• Klaviyo — email marketing and guest communications
• Meta (Facebook/Instagram) — advertising and retargeting via the Meta Pixel
• Google — analytics and advertising via Google Analytics and Google Ads
• Shopify / Toast — order processing and point-of-sale

Each of these partners has their own privacy practices. Under certain U.S. state privacy laws, sharing data with advertising platforms may be considered a "sale" or "sharing" of personal information.

Cookies (not the kind you eat)

We use cookies to remember your preferences, keep your cart intact, and understand how visitors use our site. You can adjust cookie settings in your browser at any time. If you visit with the Global Privacy Control (GPC) signal enabled, we will honor it as an opt-out request where required by law.

Your privacy rights

Depending on where you live, you may have the right to:

• Know what personal information we have about you
• Request that we delete it
• Opt out of the sale or sharing of your data for advertising purposes
• Correct inaccurate information

To exercise any of these rights, email us at info@cookiesociety.com. We'll respond within 4–5 business days.

Data retention

We keep your information as long as your account is active or as needed to fulfill orders, comply with legal obligations, and resolve disputes.

Children's privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to this policy

If we make material changes, we'll update the date at the top of this page and notify you by email if the change significantly affects how we use your data.

Contact us

9320 Dallas Pkwy, Suite 160
Frisco, Texas 75033
United States
info@cookiesociety.com

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